Facility Management

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Facility Management Services .
EmbersTrace is an integrated facility management company that offers, Technical, Housekeeping, security, Horticulture, and other plethora of services across commercial, residential, school, university, Hospital, hotel, Resort and retail spaces. Across all property types, in every market we serve, our team collaborates across a complete spectrum of integrated services to help you achieve optimal asset and portfolio management – turning scale into strength, expense into performance and property into prosperity. We strategically position assets in the most diverse markets, through the most challenging market conditions—making significant investments each year in our service platform to deliver cutting-edge solutions.


Our client-centric approach hinges on three fundamentals –

our people, Health and Safety, and sustainability. Constant investment in this platform is critical to ensuring that we can better serve your needs around the world or down the street.


Administrative Support Services
  • Procurement of spares, consumables & services
  • Help Desk / Concierge services
  • Customer Relations
  • Audits & Risk analysis for PM services


Annual Maintenance Contract Management
EmbersTrace is expertise in asset lifecycle maintenance helps us in delivering tangible business value to our clients. We undertake maintenance activities in accordance with planned schedules thus ensuring minimal downtime of assets, reduction of quality assurance issues and an increase in the life of the equipment.


Help Desk & Concierge Services
We provide the best in class Help Desk and Concierge services to our clients. The Help Desk or Reception is invariably the first point of contact so it is absolutely critical that it offers an everlasting impression on visitors. Our team ensures that we embody and reflect the culture of our client’s organization so that visitors get a seamless experience during their visit


Technical Services
  • HT / LT Electrical Systems
  • Diesel Generator Sets, Chillers & Common area AHU
  • Mechanical Ventilation Systems
  • Fire Alarm and Fire Fighting Systems
  • Common area repair, maintenance, Plumbing & Sanitation
  • Sewage treatment plants (STP)
  • Water Treatment Plant (WTP) & Water supply Systems
  • Common lighting and signage maintenance
  • Planned Preventive Maintenance


MEP Services (Mechanical – Electrical – Plumbing)
Our supremely trained professional staff keeps all the Mechanical, Electrical and Plumbing assets performing at the most optimal level. This reduces the Total Cost of Operations and ensures minimal unplanned downtime of MEP assets like HT/LT Electrical Systems, Diesel Gen Sets, Chillers and Common Areas, Common Area Plumbing and Sanitation, STP and Water Supply as well as Common Lighting and Signage.


Energy Management
With deep expertise and subject knowledge on energy assets, we have aligned our processes to maintain and reduce power utility bills and also reduce carbon emissions. We focus on implementing energy-efficient measures to make better use of existing technology.


Planned Preventive Maintenance
Embers Trace ensure that any policy or preventive measures are already in place for contingencies, to deliver optimum results to the client. The maintenance team prepares a program with the list of needs, that also outlines who will undertake what and when with all the general routine maintenance tasks.


Security Services/CCTV Maintenance
  • Physical & Electronic security Services
  • Loss prevention
  • Traffic & Car park management
  • Visitor Management
  • Employee health & safety


Physical and Electronic Security Services
  • We are an absolute Platinum standard when it comes to Security services.
  • We offer the best in class solutions and we can also tweak it in accordance with our client’s requirements.
  • We have adopted the best in class Electronics Security system technology like CCTV, Visitor Management System, RFID to ensure total Security of the Premise.


Visitor Management and Parking Services
To ensure that our clients experience a safe and comfortable environment, the EmbersTrace team ensures that Visitor Management and Parking is planned and executed meticulously. We ensure that processes are created to suit each and every project’s unique needs.


Health and Safety
Workplace safety is essential as it protects your business against life loss, while also guarding the safety of your staff against incursions of violence. EmbersTrace is highly determined to adhered with the all rules and regulations of Safety and fire.


Custodial Services
  • Janitorial services
  • Facade Cleaning
  • Pest control & Water bodies
  • Landscape & Horticulture
  • Waste Management
  • Tank Cleaning and Water Testing
  • Harvesting Pit Cleaning


Waste Management
Ensuring optimal Waste Management is a crucial aspect of Facility Maintenance. We focus on Segregation, Collection, and Recycling all waste types including, bio-degradable, non-bio degradable, dry and wet waste as well as e-waste.


Facade Cleaning
To enhance the life of facade and create long-term value retention of the building, we work with a team of experienced and competent partners. We work towards creating a safe and friendly environment for its occupants and users while ensuring that the ambience keeps them motivated.


Horticulture and Beautification
EmbersTrace have a highly trained staff that uses eco-friendly products and adopt industry best practices, to deliver results that exceed client expectations. We believe that the outdoor facilities should look equally clean and beautiful as the interior, so we ensure that this is delivered through our world-class horticulture and landscape beautification specialists.


Auxiliary Services
  • Crisis management (Fire, Floods, Riots, Earthquakes, etc)
  • Emergency Medical Services
  • External Liasoning / Media Management


Crises Management
Managing crises and incidents is a vital aspect of integrated Facility Management We have detailed protocol for a range of crises like Earthquake, Fire, Gas Leak and Riots among others We do routine safety drills to ensure preparedness for such incidents.


Emergency Medical Services
Having an on-campus paramedic service (for emergencies) to treat illnesses and injuries that require urgent medical attention, providing out-of-hospital treatment has become a must. We ensure that medical service reaches to any one in need at the campus and or provide transport to definitive care if and whenever necessary.


External Liaoning / Media Management
Entry and Exit from the premise shall be controlled via our well-experienced liaison managers. Safety and Security of over guest shall be our utmost priority without fail